Refund Policy

Refund Policy

Customer satisfaction is our priority.

Returns

You may request a return within 30 days of receiving your order.

Items must be:

  • Unused
  • In original condition
  • In original packaging

Non-Returnable Items

We cannot accept returns for:

  • Used products
  • Damaged items caused by misuse
  • Personalized items
  • Gift cards

Refund Process

After receiving and inspecting your return, refunds are processed within 5–10 business days.

Refunds are issued to the original payment method.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 7 days and include clear photos.

We'll provide a replacement or refund.

Contact

info@bagtco.com